Saturday, December 2, 2023
  • Login
School Management Plus: School & education news worldwide
  • Home
  • Latest
    • Latest News
    • The Week in Education
    • School News & Announcements
  • Exclusives
    • How We Did It
    • Spotlight on a School
    • 30 minutes with…
    • School Management Plus Magazine
  • UK Independent
    • Heads & Governors
    • Admissions & Marketing
    • Bursars & Finance
    • HR & Staff Recruitment
    • Development & Fundraising
    • Alumni Relations
    • Communications & PR
    • Wellbeing & Inclusion
    • Education Technology
    • Estate Management
    • Data Management
    • Safeguarding
    • Online Learning
    • SEND
    • Exams & Assessment
    • Diversity and Inclusion
    • Sports and Outdoors
  • International
    • International School News
    • Wellbeing
    • The View From Here
    • School Owners & Operators
    • Curriculum Design
    • Overseas Development
    • HR & Staff Recruitment
    • Education Technology
    • International School Magazine
  • Academies
    • CEOs
    • Finance
    • Partnerships
    • Safeguarding
    • HR & Staff Recruitment
    • Social Mobility
    • Government Policy
    • Ofsted
  • Jobs
    • View Vacancies
    • Advertise your Jobs
    • Why work there?
    • Movers & Shakers
    • CPD
  • Video
    • Russell Speirs and Friends
    • Inspiring Leadership
    • School Leaders
    • Membership Bodies
    • The Friday Club
  • Suppliers
    • Meet the Supplier
    • From Our Partners
    • Supplier Directory
    • Advertise
  • About
    • Editorial Board
    • Associations & Distribution
    • Our Publications
      • International School Magazine
      • School Management Plus Magazine
      • Wellbeing in International Schools Magazine
    • Advertise
    • Contact Us
No Result
View All Result
  • Home
  • Latest
    • Latest News
    • The Week in Education
    • School News & Announcements
  • Exclusives
    • How We Did It
    • Spotlight on a School
    • 30 minutes with…
    • School Management Plus Magazine
  • UK Independent
    • Heads & Governors
    • Admissions & Marketing
    • Bursars & Finance
    • HR & Staff Recruitment
    • Development & Fundraising
    • Alumni Relations
    • Communications & PR
    • Wellbeing & Inclusion
    • Education Technology
    • Estate Management
    • Data Management
    • Safeguarding
    • Online Learning
    • SEND
    • Exams & Assessment
    • Diversity and Inclusion
    • Sports and Outdoors
  • International
    • International School News
    • Wellbeing
    • The View From Here
    • School Owners & Operators
    • Curriculum Design
    • Overseas Development
    • HR & Staff Recruitment
    • Education Technology
    • International School Magazine
  • Academies
    • CEOs
    • Finance
    • Partnerships
    • Safeguarding
    • HR & Staff Recruitment
    • Social Mobility
    • Government Policy
    • Ofsted
  • Jobs
    • View Vacancies
    • Advertise your Jobs
    • Why work there?
    • Movers & Shakers
    • CPD
  • Video
    • Russell Speirs and Friends
    • Inspiring Leadership
    • School Leaders
    • Membership Bodies
    • The Friday Club
  • Suppliers
    • Meet the Supplier
    • From Our Partners
    • Supplier Directory
    • Advertise
  • About
    • Editorial Board
    • Associations & Distribution
    • Our Publications
      • International School Magazine
      • School Management Plus Magazine
      • Wellbeing in International Schools Magazine
    • Advertise
    • Contact Us
No Result
View All Result
School Management Plus: School & education news worldwide
No Result
View All Result
Home Heads & Governors

Teacher burnout: How poor work relationships damage staff wellbeing

Stressful environments can lead to a cycle of incivility that can be professionally and personally destructive, writes Dr Helen Kelly

Dr Helen Kelly by Dr Helen Kelly
July 14, 2022
in Heads & Governors, International Schools, Latest News, Staff Recruitment, Wellbeing
Reading Time: 5 mins read
1 0
A A
0
ISAMS web banner
Helen Kelly is concerned about the link between poor collegial relationships and teacher burnout
Linked InShare on FacebookShare on TwitterPin This

The global pandemic has thrown educator wellbeing into sharp focus. Increasing numbers of teachers and leaders are struggling to remain engaged in their work as they experience teacher burnout symptoms of exhaustion, detachment, and ineffectiveness.

There is now a greater interest in how schools can maximise both teacher and school leader wellbeing and prevent burnout. Much of this, however, is focused on individual stress management, rather than on improving the environment in which educators work.

“Building community, by improving the quality of collegial relationships, is an aspect of wellbeing that is often overlooked.”

In my recent article Teachers are Not to Blame for Their Own Burnout, I discussed how educator burnout is primarily shaped by the systems, structures, characteristics, and culture of the school and needs to be tackled at the organisational level.

A growing body of research shows how the quality of community in schools is significantly impacting educator burnout. Yet building community, by improving the quality of collegial relationships, is an aspect of wellbeing that is often overlooked.

Interpersonal Conflict in Schools

Studies confirm that challenging relationships with other adults in school can be highly demanding and make educators more vulnerable to burnout. Research shows that interpersonal conflicts are among school leaders’ greatest workplace stressors, while a recent UK survey found that a third of teachers felt their mental health would be improved by better collegial relationships.

Strong workplace relationships have been shown to mitigate the effects of burnout. Where relationships offer support, encouragement, opportunities for collaboration, and positive communication, staff are more likely to be resilient in the face of hardship, experience better wellbeing and be more effective in their role.

“Feeling valued is a core human need, rooted in the role that group membership played in evolutionary survival.”

Many factors contribute to positive collegial relationships in schools, but they are most notably underpinned by a sense of feeling valued by others. Feeling valued is a core human need, rooted in the role that group membership played in evolutionary survival.  We demonstrate that we value others by recognising their contribution, showing them respect, and building trust and psychological safety. This can be achieved by conducting our day-to-day interactions with civility.

The Importance of Civil Interactions

From both my own experience as a school leader and from my research, I know how the demands of working in a highly emotional, high-pressure environment can lead to uncivil behaviour among colleagues, which can severely damage collegial relationships.

Uncivil behaviour can take many forms, including ignoring colleagues, gossiping, discounting a colleague’s contribution, sabotaging another’s efforts, or poor etiquette in verbal and written communication. It may also involve more serious negative behaviour, such as abusive language, bullying, intimidation, and discrimination.

Workplace incivility can lead to a range of negative emotions and behaviours, including fear, sadness, guilt, hostility, and a desire for retaliation, which can perpetuate further incivility.

In workplaces where poor behaviour is prevalent, the norms for mutual respect have often been abandoned and a culture of incivility has become established. This can lead to spirals of incivility, where those who experience or witness poor behaviour become more likely to engage in the poor treatment of others.

“Workplace incivility can lead to fear, sadness, guilt, hostility and a desire for retaliation.”

While isolated acts of disrespect may seem innocuous, such acts can be highly contagious and can spread distrust and dissatisfaction. Even micro-level negative behaviours can impact the health and happiness of individuals.

Conditions that Foster Incivility

Multiple studies show that incivility is closely linked to levels of workplace stress, with the highest levels of poor behaviour occurring in the most stressful environments. Incivility is also more likely to occur when colleagues are encouraged to pursue individualism at the expense of team goals and where workers fail to practice self-restraint or feel they will not be held accountable for their behaviour.

It is also more prevalent where individuals experience injustice or perceive they have been treated unfairly. Perceptions of injustice may hinge on issues of pay, autonomy, and other working conditions. They can also be precipitated when an employee senses unequal treatment of colleagues by leaders. Studies highlight how workers who feel colleagues are treated better by leaders, are more likely to experience high levels of team conflict and have poor wellbeing.

“While isolated acts of disrespect may seem innocuous, such acts can be highly contagious and can spread distrust and dissatisfaction.”

A culture of workplace civility, involves colleagues demonstrating a personal interest in each other, valuing difference, working cooperatively, and facilitating fair resolution of conflicts. High levels of workplace civility have been shown to bring considerable benefits, protecting employees from the negative impact of work demands, improving mental health and reducing burnout.  Workplace civility also builds greater organisational commitment, increases job satisfaction, and improves teacher retention.

Creating a Culture of Workplace Civility

So how can schools create a culture of workplace civility to harness the potential of collegial relationships and maximise wellbeing for all educators? It is important to remember that humans are hardwired for negativity and that continuous negative thinking and behaviour forges stronger neural pathways in the brain that perpetuates this negativity. A culture of civility is unlikely to happen without an intentional commitment and a clear plan to embed civil interactions in our daily work.

School leaders play a key role in not only modelling civility but also reducing the risk factors that lead to workplace incivility. This begins by tackling the stress brought about by heavy workloads, addressing factors that may lead to a sense of injustice, and creating a collaborative environment that brings increased educator autonomy and emphasises teamwork over individual success. By creating the right environment, the likelihood of incivility flourishing can be considerably reduced.

Fostering positive collegial relationships is, however, the responsibility of all staff and a culture of civility can only thrive if it is the product of a genuinely collaborative process, involving colleagues at all levels. This involves working together to develop a common understanding and language around civility, agreeing expectations, and establishing systems to hold each other accountable.

“A culture of civility can only thrive if it is the product of a genuinely collaborative process.”

There are many ways in which this can be done. One approach, Civility, Respect and Engagement in the Workplace (CREW), provides a framework to develop interventions in response to the needs of the individual workplace. The programme is focused on discussing the importance of civility and determining customised interventions, which may include, establishing behavioural norms, clarifying procedures for accountability, developing  policies to address inclusion and diversity, and providing training in conflict management and communication skills.

Many of the staff wellbeing initiatives currently implemented by schools, while well-meaning, are likely to have minimal impact, if they fail to get to the heart of what causes educator stress and precipitates burnout.  Improving the quality of collegial relationships by fostering civility, while not a quick or easy fix, is an evidence-based approach to not only maximise wellbeing and reduce burnout but to also increase school effectiveness.

Tags: leadershipteacher burnoutteacher wellbeingworking relationships
ShareShare2Tweet1Pin
Dr Helen Kelly

Dr Helen Kelly

Former international school leader and lawyer Helen Kelly is a researcher, writer, speaker and consultant in the field of school wellbeing. Through her work as The Positive Principal, she provides practical support to teachers, school leaders and others to enhance wellbeing and maximise the potential of the whole school community.

web banner Litmus web banner square Kampus24

Video

  • All
  • Video
Suzie Longstaff, principal, London Park Schools
Admissions & Marketing

In Conversation: Suzie Longstaff, principal, London Park Schools

November 27, 2023
20
Russell Speirs and Friends: Libby Nicholas, Dukes Education
Heads & Governors

Russell Speirs and Friends: Libby Nicholas, Dukes Education

November 21, 2023
20
Russell Speirs and Friends: James MacDonald, International School of Brussels
Heads & Governors

Russell Speirs and Friends: James MacDonald, International School of Brussels

November 6, 2023
20
In Conversation with: Mark Mortimer, warden, Glenalmond College, Scotland
Heads & Governors

In Conversation with: Mark Mortimer, warden, Glenalmond College, Scotland

October 17, 2023
20

Latest News

Robot tutors week in education
EdTech

‘Robot tutors can’t lead children through the education minefield’

December 1, 2023
20
Godolphin School Salisbury
Latest News

Godolphin School to accept boys for the first time

December 1, 2023
20
Channing School
Bursars & Finance

Partnerships: ‘You need to be relentless’

November 29, 2023
20
David Cresswell, to be new head at Barnard Castle School
Latest News

David Cresswell to lead Barnard Castle School

November 27, 2023
20
Modern suffragettes, GSA conference
Heads & Governors

‘A meeting of polite revolutionaries’

November 24, 2023
20
Hannah Helliar, St Mary's School Cambridge
Movers & Shakers

St Mary’s School in Cambridge appoints new headmistress

November 23, 2023
20
School Management Plus: School & education news worldwide

© 2020 Independent School Management Plus.

Navigate Site

  • Home
  • Latest
  • Exclusives
  • UK Independent
  • International
  • Academies
  • Jobs
  • Video
  • Suppliers
  • About

Follow Us

No Result
View All Result
  • Home
  • Latest
    • Latest News
    • The Week in Education
    • School News & Announcements
  • Exclusives
    • How We Did It
    • Spotlight on a School
    • 30 minutes with…
    • School Management Plus Magazine
  • UK Independent
    • Heads & Governors
    • Admissions & Marketing
    • Bursars & Finance
    • HR & Staff Recruitment
    • Development & Fundraising
    • Alumni Relations
    • Communications & PR
    • Wellbeing & Inclusion
    • Education Technology
    • Estate Management
    • Data Management
    • Safeguarding
    • Online Learning
    • SEND
    • Exams & Assessment
    • Diversity and Inclusion
    • Sports and Outdoors
  • International
    • International School News
    • Wellbeing
    • The View From Here
    • School Owners & Operators
    • Curriculum Design
    • Overseas Development
    • HR & Staff Recruitment
    • Education Technology
    • International School Magazine
  • Academies
    • CEOs
    • Finance
    • Partnerships
    • Safeguarding
    • HR & Staff Recruitment
    • Social Mobility
    • Government Policy
    • Ofsted
  • Jobs
    • View Vacancies
    • Advertise your Jobs
    • Why work there?
    • Movers & Shakers
    • CPD
  • Video
    • Russell Speirs and Friends
    • Inspiring Leadership
    • School Leaders
    • Membership Bodies
    • The Friday Club
  • Suppliers
    • Meet the Supplier
    • From Our Partners
    • Supplier Directory
    • Advertise
  • About
    • Editorial Board
    • Associations & Distribution
    • Our Publications
      • International School Magazine
      • School Management Plus Magazine
      • Wellbeing in International Schools Magazine
    • Advertise
    • Contact Us

© 2020 Independent School Management Plus.

Welcome Back!

Sign In with Facebook
Sign In with Linked In
OR

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.